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Terms of Sales

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These conditions of sale are concluded by the "Santons Raccasi" whose registered office is in Cabriès, registered with the Marseille Chamber of Trades under number 491940458RM1301 and by any natural or legal person wishing to make a purchase via the website of the “Santons Raccasi” (santonsraccasi.com).

These conditions of sale define the contractual relations between “Santons Raccasi” and the buyer and the conditions applicable to any purchase made via the “Santons Raccasi” commercial site, whether the buyer is professional or consumer. The acquisition of a good or a service through this site implies unreserved acceptance of these conditions of sale.

These conditions of sale will prevail over all other conditions not approved by the “Santons Raccasi” who reserve the right to modify them at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

The products and services offered are those appearing in the catalog published on the “Santons Raccasi” website, within the limits of available stocks. The photographs in the catalog can not ensure a perfect similarity with the product offered, in particular with regard to the shape and the colors.

The prices appearing in the catalog are inclusive of VAT in euros. The “Santons Raccasi” reserve the right to modify their prices at any time, the price appearing in the catalog on the day of the order being the only one applicable to the buyer. The prices indicated do not include the costs of order processing, transport and delivery.

The buyer, who wishes to buy a product or a service, must:

  • complete the online order form giving all the references of the chosen products;

  • confirm order ;

  • make the payment under the conditions provided.

The confirmation of the order implies acceptance of the conditions of sale and the waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will send confirmation of the recorded order by email. In the event of non-availability of the ordered product, or in the event of non-acceptance by the customer of the delivery period imposed by this non-availability, the “Santons Raccasi” will suggest to the purchaser to choose a replacement product of equivalent value.

The price is payable when ordering. Payments will be made by check or credit card. In the case of payment by credit card, the transaction will be carried out through the PayPal system.

Deliveries are made to the address indicated in the order form.

The risks are the responsibility of the purchaser from the moment the products have left the premises of “Santons Raccasi”. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.

Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.

The seller is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break in service, or other unintentional problems.

All the elements of the “Santons Raccasi” site are and remain the intellectual and exclusive property of the “Santons Raccasi”. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound.

The “Santons Raccasi” will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized registers of Santons Raccasi purchase orders and invoices will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

These conditions of online sale are subject to French law, in the event of a dispute, jurisdiction is attributed to the competent courts of Marseille, notwithstanding the plurality of defendants or warranty claims.

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